Assistant Store Leader

7 days ago


Grand Prairie, Texas, United States Tapestry Full time
Job Summary

We are seeking a highly skilled and experienced Assistant Store Leader to join our team at Kate Spade New York, a global lifestyle brand that designs extraordinary things for the everyday. As a key member of our retail team, you will be responsible for driving business growth, developing sales strategies, and leading a team of sales associates to deliver exceptional customer service.

Key Responsibilities
  • Develop and implement business-driving initiatives to build repeat business and attract new customers
  • Communicate and achieve store productivity targets, including sales per hour, adt, upt, and capture rate
  • Ensure all associates and leadership complete the sales training program and develop strong product knowledge across all categories
  • Model and supervise the selling environment, providing consistent coaching on sales training process to ensure the highest level of customer service and sales
  • Assist Store Manager with the achievement of financial success through improvement of measurable results that positively impact the store performance
  • Lead by example with the achievement of personal sales goals and educate team on sales plans, personal goals, and measurable stats
  • Network in the community to ensure open positions are filled efficiently with little impact to the business
  • Conduct ongoing review and assessment of employee performance
Requirements
  • Minimum 3 years management experience in a comparable retail environment
  • College degree preferred
  • Prior luxury goods experience preferred
  • Ability to work a store schedule, including evenings and weekends
  • Standing for extended periods of time
  • Able to safely lift boxes up to 40 pounds
  • Comfortable climbing ladders
Competencies
  • Courage: Provides current, direct, complete, and actionable positive and corrective feedback to others
  • Creativity: Comes up with a lot of new and unique ideas and easily makes connections among previously unrelated notions
  • Customer Focus: Dedicated to meeting the expectations and requirements of internal and external customers
  • Dealing with Ambiguity: Can effectively cope with change and can decide and act without having the total picture
  • Drive for Results: Can be counted on to exceed goals successfully and is constantly and consistently one of the top performers
  • Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization
  • Learning on the Fly: Learns quickly when facing new problems and is a relentless and versatile learner
Our Competencies for All People Managers
  • Strategic Agility: Sees ahead clearly and can anticipate future consequences and trends accurately
  • Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments and holds frequent development discussions
  • Building Effective Teams: Blends people into teams when needed and creates strong morale and spirit in their team


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