Customer Service Representative

3 weeks ago


Sterling, Illinois, United States Triumph Financial Full time
Job Summary

We are seeking a highly motivated and customer-focused Teller to join our team at Triumph Financial. As a Teller, you will be responsible for providing exceptional customer service, processing financial transactions, and building strong relationships with our customers.

Key Responsibilities

* Provide prompt and accurate financial transactions in accordance with the Bank's policies and procedures
* Contribute to the development and retention of customer relationships by providing exceptional customer service and identifying appropriate cross-sell opportunities
* Profile new and existing customers, suggesting tailored products and services
* Open new accounts, ensuring accuracy and timely documentation
* Assist with Stop Payments, Debit Card Orders, and other customer requests
* Take initiative to resolve customer issues and provide prompt feedback
* Help maintain customer goodwill and contribute to branch goals

Requirements

* High school diploma or GED
* At least 18 years old
* Six to twelve months of bank teller experience preferred
* Customer service, sales, or cross-selling experience a plus

What We Offer

* Competitive salary and benefits package
* Opportunities for career growth and professional development
* Collaborative and supportive work environment
* Recognition and rewards for outstanding performance

Apply Now

If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.

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