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Field Service Engineer

1 month ago

Sterling, Illinois, United States Talent Groups Full time
Job Title: Field Service Technician

Location: Sterling, IL

Position Type: Full Time

About the Position

The Field Service Technician is responsible for ensuring the proper installation and operation of designated client products, including installation, commissioning, startup, training, maintenance, troubleshooting, and repair.

Technicians will consult with engineering to analyze and remedy problems and to train customer employees in proper maintenance and operational tasks for maximum efficiency and customer satisfaction.

Key Responsibilities
  • Field travel is required.
  • Strong skills in hydraulics and electrical systems, including PLC-based knowledge.
  • Experience with CAN communication.
  • Proficient in 12V and 24V DC systems.
  • Most AC tasks will be handled by a certified electrician.
  • Ability to read schematics and troubleshoot.
  • Diagnose circuit issues, such as broken wires or malfunctioning machine parts.
  • Mechanically inclined with a creative problem-solving approach.
  • Physically capable of performing the job.
Requirements
  • High school diploma or general education degree (GED); some previous work-related experience is a plus; or a combination of education and experience equivalent as deemed sufficient by management.
  • Minimum 0-2 years' experience in construction, manufacturing, or related fields.
  • Prefer 0-2 years of experience in the HMA, Concrete, or Combustion Industries.
  • Knowledge of electrical and electronic circuits.
  • Ability to read and understand mechanical, electrical, and electronics blueprints and designs.
  • Knowledge of circuitry, pneumatic, hydraulic, and other power transmission equipment.
  • Willingness and ability to travel extensively domestically and internationally at a moment's notice.
  • Excellent communication skills, both oral and written.
  • Basic arithmetic skills, computer skills (Windows, Microsoft Office, Concur, and all IPS Control Systems).
  • Strong analytical skills.
  • Ability to weld, with a stick and certain types of wire welding (MIG), use of a cutting torch, knowledge of steel fabrication, assembly, and modifications.
  • Capable to manage conflict and resolve issues most positively for all parties concerned.
  • Experience in working alone, or in a small group and being comfortable with independence on the job.
  • Maintain positive, cooperative working relationships by working, acting, and communicating with various personalities getting along with customers, vendors, co-workers, and management working both individually and as part of a team.
  • Written communication, technical reports, and logbooks must be at a high level of proficiency. Ability to stay productive with little supervision.