Front of House Team Lead

3 weeks ago


Oakland, California, United States B Star Bar Full time
About the Role

B Star Bar is seeking a highly skilled Front of House leader to join our management team.

Key Responsibilities
  1. Recruit, train, schedule, and mentor Front of House staff to deliver exceptional customer experiences.
  2. Develop and implement operational procedures to streamline front-of-house processes.
  3. Collaborate with the Executive Chef to drive revenue growth through strategic initiatives.
  4. Monitor key performance indicators and business factors to identify opportunities for cost savings.
  5. Provide regular sales and metric reports to Executive Management, offering actionable recommendations to meet departmental goals.
  6. Serve as a positive role model, embodying the company's values and making informed decisions.
  7. Maintain the functionality of all Front of House equipment and spaces, adhering to cleanliness and safety standards.
Qualifications
  1. A minimum of two years of experience in the Front of House sector.
  2. Demonstrated ability to be flexible and adaptable in leadership approaches.
  3. A proven track record of achieving and surpassing goals.
  4. Strong leadership skills to drive staff accountability and customer service excellence.
  5. Flexibility to work varied shifts, including mornings, afternoons, evenings, and weekends.
Preferred Skills
  1. Proficiency in accounting software, such as Food Services Solutions DayCap or Intuit QuickBooks.
  2. Experience with analytical or scientific software, like Xtra Chef or Toast.
  3. Proficiency in word processing software, including One Note, Google Docs, or Microsoft Word.
Benefits Package
  • Competitive salary with bonus potential.
  • Comprehensive medical and dental insurance coverage.
  • Accrued PTO time, increasing with tenure.
  • Quarterly health and mobile phone expense reimbursements.
  • Pre-tax transportation benefits.
  • Ongoing educational enrichment and career development opportunities.
Additional Details

This is a full-time position with a minimum of 40 working hours per week.

We do not offer relocation assistance.

The estimated annual salary range for this role is $72,000-$75,000, dependent on experience.



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