Restaurant Operations Manager

1 week ago

Mishawaka, Indiana, United States Superior Talent Source Full time
Job Overview

We are seeking a dedicated and experienced Restaurant Operations Manager to oversee the daily functions of our vibrant dining establishment. This role is crucial in ensuring that our guests receive exceptional service and enjoy a remarkable dining experience.

Key Responsibilities:

Guest Engagement: Deliver outstanding customer service, ensuring that every patron enjoys a positive and memorable visit. Address customer inquiries and feedback with professionalism and promptness.

Operational Oversight: Collaborate with the General Manager to manage daily operations, including staff scheduling, opening and closing procedures, and maintaining a clean and organized environment.

Team Development: Inspire and lead both front-of-house and back-of-house teams, including servers, bartenders, and kitchen staff. Create a supportive work atmosphere that encourages teamwork and ongoing professional development.

Staff Coordination: Assist in supervising restaurant personnel to ensure efficient operations and adherence to service standards. Provide coaching and support to enhance team performance and resolve any issues that arise.

Inventory Management: Partner with the General Manager to monitor stock levels, conduct inventory assessments, and place orders with suppliers as necessary. Ensure proper storage and rotation of food and beverage items.

Quality Assurance: Uphold high standards of food quality, presentation, and service. Conduct regular inspections to ensure compliance with health and safety regulations and established operational procedures.

Sales Initiatives: Contribute to strategies aimed at boosting sales and promoting menu items effectively.

Financial Accountability: Assist with cash handling processes, including sales reconciliation and daily deposits. Support efforts to monitor and control expenses to achieve financial objectives.

Health and Safety Standards: Ensure adherence to health and safety regulations, including food handling and sanitation practices. Maintain accurate records and documentation as required.

Benefits:

• Competitive salary package

• Direct deposit options

• 401K retirement plan

• Comprehensive health benefits

• Paid time off (PTO)

• Opportunities for career advancement

• Employee discounts

Qualifications:

• Minimum of 2 years of experience in a managerial role within the restaurant industry.

• Exceptional customer service and interpersonal skills.

• Strong organizational and multitasking capabilities.

• Proven leadership skills with the ability to motivate a diverse team.

• Solid understanding of restaurant operations and service excellence.

• Proficiency in POS systems and restaurant management software.

• Basic knowledge of inventory management and cost control methods.

• Ability to thrive in a fast-paced environment and manage pressure effectively.

• Flexibility to work evenings, weekends, and holidays as needed.

If you are a detail-oriented professional with a commitment to exceptional service, we would like to hear from you.

As part of our recruitment process, we may reach out to you regarding suitable positions or communicate via SMS text message. By submitting your application, you consent to receive SMS communications from Superior Talent Source.

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