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Sales Associate for Member Engagement

2 months ago

Houston, Texas, United States Orangetheory Fitness Full time
Position Overview:
We are seeking dedicated and results-oriented individuals to become part of the Orangetheory Fitness Afterburn Coaching Team.

About Us:
At Orangetheory Fitness, our mission is to provide proven fitness outcomes for a healthier community. We believe in empowering individuals of all ages, shapes, sizes, and abilities to achieve transformative results.

Your Role:
As a Sales Associate focused on member experience, you will be motivated to:
  • Ensure exceptional satisfaction for all members.
  • Consistently deliver outstanding service while meeting or exceeding performance benchmarks.
  • Foster enthusiasm for fitness and the Orangetheory brand by guiding new members on their fitness journeys.

Daily Responsibilities:
Your typical day will involve:
  • Building authentic, experience-driven relationships with members and guests, addressing inquiries, resolving issues, and maintaining ongoing communication regarding membership.
  • Creating a welcoming, supportive, and inclusive atmosphere for all.
  • Providing a remarkable and adaptable sales and service experience that inspires our community to pursue their fitness goals.
  • Upholding a commitment to a safe and clean studio environment for everyone.

Ideal Candidate:
We are looking for individuals who are:
  • Positive, authentic, and passionate about helping others.
  • Self-motivated and eager to learn, with a strong desire to engage and support others.
  • Equipped with excellent interpersonal skills and a customer service mindset, willing to go above and beyond to provide exceptional service.
  • Possessing at least 1 year of relevant experience in a similar capacity.

Compensation:
$14.00 per hour

Job Type:
Variable Hour Employee – Options for part-time and full-time hours available
Hours per week: 20-40, with a preference for 25 or more

Benefits:
  • Opportunities for career advancement
  • Complimentary fitness membership
  • Casual fitness attire
  • Flexible scheduling
  • 401K Plan
  • Dental and vision insurance options
  • Additional benefits including supplemental insurance plans
  • Potential for PTO and medical insurance after an initial measurement period

Diversity Commitment:
We are committed to fostering a diverse and inclusive environment.