Salon Operations Manager
4 weeks ago
This role is responsible for maintaining a high-energy, positive environment where client-centric service behaviors are consistently demonstrated. The Assistant Salon Director drives store performance, fosters superior client service, and maintains operational excellence to meet or exceed established productivity goals.
Key Responsibilities:- Monitor and manage daily salon operations in a fast-paced environment.
- Lead by example in all company operations, including creating a client-centric experience and meeting personal sales expectations.
- Maintain a professional and impeccably clean salon environment.
- Establish clear goals and objectives for team members.
- Provide coaching, training, and feedback to improve team members' daily performance.
- Generate sales reports, maintain inventory, and assist with other salon director functions.
- Assist the salon director in controlling top-line revenue and expenses.
- Help maintain proper staffing levels to ensure maximum productivity and excellent customer service while controlling labor costs.
- Ability to work nights and weekends as required to provide management coverage.
- Has reliable transportation to go to the bank as needed.
- College education preferred, but not required.
- Management and/or sales experience required.
- Basic computer skills (ability to use Word, Excel, and Outlook).
- Ability to manage effectively in a fast-paced environment, managing multiple situations simultaneously.
- Knowledge of client service techniques and operational practices.
- Problem-solving and organizational/planning skills.
- Strong leadership skills, with the ability to coach and mentor while having knowledge of supervisory practices and procedures.
- Team building skills.
- Ability to prioritize and delegate.
- Ability to stand and walk for long periods of time.
- Ability to bend at the waist to clean tanning equipment.
- Ability to lift or assist in lifting items and heavy boxes.
- Ability to bend down to pick up trash, towels, etc. from the floors.
- Ability to perform salon cleaning functions, including dusting, sweeping, mopping, scrubbing, etc.
- 401(k) and 401(k) matching.
- Bonus based on performance.
- Dental insurance.
- Flexible schedule.
- Health insurance.
- Paid time off.
- Vision insurance.
Up to $15.00 per hour plus personal and manager bonuses and free tanning.
Special deals for friends and family members too.
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