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Coffee Shop Team Member

2 months ago

Scottsdale, Arizona, United States Great Wolf Resorts Full time

**Job Summary**

At Great Wolf Resorts, we're seeking a skilled Coffee Shop Attendant to join our team. As a key member of our hospitality team, you'll be responsible for providing exceptional customer service and ensuring a seamless experience for our guests.

**Key Responsibilities**

  • Communicate effectively with guests to take food and beverage orders
  • Maintain equipment and perform preventative maintenance to ensure optimal performance
  • Provide outstanding customer service and engage in suggestive selling to drive sales
  • Assist in merchandising functions, including display and store design, inventory receiving, stocking, and merchandise pricing
  • Perform cash-handling functions, including point-of-sale (POS) system, registers, and daily reporting
  • Ensure the daily operation of the retail outlet adheres to operating procedure guidelines
  • Ensure the retail outlet maintains the highest standards of cleanliness, presentation, and service

**Requirements**

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask effectively
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system
  • Ability to lift up to 25 pounds and stand for long periods

**What We Offer**

Great Wolf Resorts is an equal opportunity employer and offers a competitive salary and benefits package, as well as opportunities for career growth and development.