Customer Support Representative

2 weeks ago


Anchorage, Alaska, United States Volt Full time

Volt is immediately hiring for a Customer Support Representative in Anchorage, AK. The ideal candidate will have one year's experience, excellent communication skills, and the ability to operate simple office equipment.

Job Description

The primary responsibilities of this role include:

  • Providing exceptional customer service via phone, email, and chat.
  • Resolving customer complaints in a timely and professional manner.
  • Assisting with data entry, paperwork, and other administrative tasks.
  • Collaborating with the team to achieve goals and objectives.

In return for your hard work and dedication, you can expect a competitive salary of $19-21/Hour, as well as access to comprehensive benefits, including health, dental, vision, term life, short-term disability, AD&D, 401(k), sick time, and paid leaves.

Requirements

To be successful in this role, you will need:

  • One (1) years' experience in customer-facing roles.
  • Excellent written and verbal communication skills.
  • A pleasant telephone voice and manner.
  • Ability to operate simple office equipment effectively.
  • Typing skills of 45-55 wpm with high accuracy.

At Volt, we are committed to providing our employees with a safe and inclusive work environment. We welcome applicants from diverse backgrounds and are an equal opportunity employer.



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