Medical Intake Specialist

1 day ago


Dubuque, Iowa, United States Hines & Associates Inc Full time
About Hines & Associates, Inc.

Hines & Associates, Inc. is a leading provider of personalized managed health care services. With a focus on delivering comprehensive services, we strive to meet the unique needs of our clients.

Our Mission

We are committed to conserving health care dollars while ensuring quality care through effective programs and personalized service.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Medical Intake/Data Entry Specialist. This role will support the Utilization Review Department by collecting intake information, creating electronic patient files, and sorting and mailing certification letters.

Key Responsibilities

  • Answer utilization review lines and direct calls to the appropriate person, retrieve voicemail, and transfer messages to the assigned nurse.
  • Collect demographic information to create patient files.
  • Print, mail, fax, and copy correspondence as necessary.
  • Perform other duties as assigned.

What We Offer

  • Quarterly bonus eligibility
  • A full-time position with a Monday-Friday schedule, no weekends or nights
  • A generous benefits package, including a 401(k) plan with a company match
  • Paid time off
  • A hybrid schedule with 2 days per week remote work after a successful training period

Requirements

  • High School Diploma or equivalent required
  • Courses in computers, medical terminology, data entry, word processing, and secretarial training desired
  • At least one year of professional office experience, with experience in a healthcare environment required
  • A helpful and friendly telephone personality
  • Ability to proof written material accurately
  • Accurate data entry ability
  • Ability to organize a large variety of tasks and prioritize as directed by the assigned URA Team Leader

We are an Equal Opportunity Employer

Hines & Associates, Inc. welcomes diversity and is an equal opportunity employer. All qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability, or protected veteran status.

Compensation

$16-$16.50 hourly wage



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