Social Care Service Professional

3 weeks ago


Binghamton, New York, United States Care Compass Network Full time
About the Role

The Social Care Navigator will work closely with Medicaid members to identify and address Health Related Social Needs (HRSN), connect them to relevant services, and provide ongoing support and education. This position requires strong communication skills, negotiation abilities, and adaptability in a fast-paced environment.

Responsibilities:

  • Work with Medicaid members to screen for HRSN and connect them to relevant services.
  • Provide outreach, eligibility assessment, referral management, care coordination, and education to ensure seamless service delivery.
  • Develop and maintain relationships with community agencies, service providers, and stakeholders to stay informed about available resources and referral pathways.
  • Analyze data on member outcomes and service utilization to inform program evaluation and improvement strategies.


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