Quality Assurance Manager

3 weeks ago


Saint Cloud, Minnesota, United States Doherty | The Employment Experts Full time
Quality Assurance Manager Job Description

Company: Doherty | The Employment Experts

Job Type: Full-time

Location: St. Cloud, MN

Job Category: Quality Assurance

Job Summary:

We are seeking an experienced Quality Assurance Manager to join our team at Doherty | The Employment Experts. As a Quality Assurance Manager, you will be responsible for managing quality practices and delivering operational performance. You will improve existing processes by implementing best practices and systems, ensuring the organization's Quality Management System conforms to customer, internal, ISO 9001, IATF16949, VDA, and regulatory/legal requirements.

Key Responsibilities:

  • Manage quality practices and deliver operational performance
  • Improve existing processes by implementing best practices and systems
  • Ensure the organization's Quality Management System conforms to customer, internal, ISO 9001, IATF16949, VDA, and regulatory/legal requirements
  • Manage the monitoring, measurement, and review of internal and external processes that impact the performance of the organization's objectives
  • Engage with customers, employees, contractors, and outsourcing firms to develop and maintain product/process requirements
  • Develop and lead a cross-functional team to ensure the proper integration of Process Flows, FMEAs, Control Plans, and FTP from initial versions through production versions
  • Support advanced product quality planning (APQP) to ensure effective product launches
  • Make recommendations, plans, and suggestions that promote continuous improvement throughout the organization
  • Responsible for the problem resolution process, whether an internal or customer-identified issue, including ensuring deadlines are met and using standard reporting tools
  • Act as an organization representative, including visiting customer and vendor facilities
  • Responsible for correspondence with customers concerning audit results, customer-rejected material, and other technical matters
  • Develop and upgrade the talent of the operational quality team
  • Responsible for maintaining the Cost of Quality process and driving improvement on this metric

Requirements:

  • Experience in quality management
  • Bachelor's degree preferred and 3-5 years of experience in a management role
  • Experience in the automotive industry is preferred


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