Retail Sales Associate

2 months ago


Hampton, Virginia, United States Ross Stores Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Ross Stores. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the sales floor operations.

Key Responsibilities
  • Customer Service: Greet and assist customers in a friendly and professional manner, responding to their needs and resolving any issues in a timely and efficient manner.
  • Store Maintenance: Maintain a clean and organized store environment, including the sales floor, stockroom, and restrooms, adhering to company standards and best practices.
  • Sales Floor Operations: Assist with receiving and processing merchandise, maintaining accurate inventory levels, and supporting the sales floor team in meeting sales goals and objectives.
  • Loss Prevention: Understand and adhere to company loss prevention policies and procedures, including identifying and reporting any potential security risks or incidents.
  • Teamwork: Collaborate with colleagues to achieve sales goals, provide support during peak periods, and maintain a positive and respectful work environment.
Requirements
  • Communication Skills: Effective communication and interpersonal skills, with the ability to work with customers, colleagues, and management in a fast-paced retail environment.
  • Mathematical Skills: Basic mathematical skills, including the ability to perform calculations and handle cash and credit transactions accurately.
  • Physical Demands: Ability to stand for long periods, walk, and move around the store, with occasional lifting, bending, and stooping.
What We Offer
  • Competitive Pay and Benefits: Competitive hourly rate and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
  • Opportunities for Advancement: Opportunities for career growth and advancement within the company, with a focus on developing skills and knowledge in sales, customer service, and leadership.

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