Customer Service Representative

2 days ago


Riverside, California, United States Orkin Full time
Customer Service Specialist

At Orkin, we're committed to delivering exceptional service to our customers. As a Customer Service Specialist, you'll play a critical role in ensuring every customer has a positive experience with our company.

Key Responsibilities:

  • Field incoming requests and schedule service visits to minimize drive time and optimize routes
  • Lead with empathy and a service mindset to resolve customer issues and maintain satisfaction
  • Monitor and update customer databases with accurate information
  • Participate in quality assurance processes and initiatives

What We Offer:

  • Competitive pay and comprehensive benefits package
  • 401(k) plan with company match and employee stock purchase plan
  • Paid vacation, holidays, and sick leave
  • Employee discounts and tuition reimbursement

Requirements:

  • Previous experience in customer service or sales preferred
  • High school diploma or equivalent required
  • Excellent interpersonal and communication skills
  • Basic computer skills and proficiency in Microsoft Office

Work Environment:

Candidates must meet physical job requirements and safely perform job duties with or without accommodations.



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