Pet Care Manager
2 weeks ago
We are seeking a highly motivated and experienced Assistant Manager to join our team at K9 Resorts Malvern LLC. As a key member of our management team, you will be responsible for ensuring the highest level of service and care for our canine guests and their owners.
Job Summary:The Assistant Manager will assist the General Manager in overseeing the daily operations of the resort, including staff management, customer service, and maintaining a clean and safe environment for our guests. This is a full-time position that requires a strong work ethic, excellent communication skills, and a passion for providing exceptional customer service.
Responsibilities:- Assist the General Manager in managing staff, including scheduling, training, and performance evaluations
- Provide exceptional customer service to our guests, including check-in, check-out, and answering phone inquiries
- Ensure the resort is maintained in a clean and safe environment, including disinfecting, bathing, and daycare procedures
- Develop and implement pet feeding/medication schedules and oversee these processes
- Assist with training new staff and providing continuing education for existing personnel
- Perform other duties as assigned by the General Manager
- Minimum of 2 years of management experience in a pet boarding or hospitality environment
- Demonstrated leadership experience in prior roles
- High school diploma or equivalent required; some college preferred
- Computer proficient – experience with Google Workspace preferred
- 50% discount on boarding, doggy daycare, and spa treatments
- Medical/Dental/Vision Insurance offered
- Paid Vacation (for F/T Management only)
- Robust internal training program – including company-paid continuing education
K9 Resorts Malvern LLC is a dynamic and fast-paced environment that requires a high level of energy and enthusiasm. As an Assistant Manager, you will be working closely with our management team to ensure the highest level of service and care for our canine guests and their owners.
How to Apply:If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you
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