Cafe Operations Manager

6 days ago


Buffalo, New York, United States Urban Air Adventure Parks Full time
Cafe Lead Job Summary

The Cafe Lead is a key role within Urban Air Adventure Parks, responsible for overseeing the daily operations of the cafe and guiding the performance of team members. This is a hands-on position that requires a strong work ethic, excellent communication skills, and the ability to multitask in a fast-paced environment.

Key Responsibilities
  • Ensure the proper execution of all cafe processes, systems, and standards
  • Manage inventory, including receiving deliveries and maintaining storage and rotation to minimize wastage
  • Train and develop team members to achieve high standards of quality and service
  • Lead by example, demonstrating a positive attitude, punctuality, and a commitment to cleanliness and hygiene
  • Handle guest concerns and provide excellent customer service
  • Participate in regular staff meetings and training sessions
Requirements
  • Minimum of six months to one year of prior food and beverage experience
  • One year of leadership experience preferred
  • Must have a current ServSafe or similar food handling certification
About Urban Air Adventure Parks

Urban Air is the preeminent indoor adventure park and the market leader in location-based entertainment. Our purpose is to help kids have fun and aim higher, achieving those things that they never thought they could do. We are an equal opportunity employer.

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