Customer Service Ambassador

2 days ago


Nashville, Illinois, United States The Republic of Tea Full time

The Republic of Tea is seeking a highly organized and professional Receptionist to serve as the initial touchpoint for our Citizens and guests. This role involves maintaining accurate records, facilitating communications, and managing guest concerns with utmost professionalism.

As a key member of our team, you will be responsible for:

  • Greeting and assisting visitors, directing them appropriately, and ensuring a welcoming experience
  • Answering and routing phone calls efficiently, taking messages, and providing accurate information to callers
  • Handling incoming and outgoing mail and packages
  • Maintaining cleanliness and orderliness of the reception area, adhering to safety and hygiene standards

You will have strong customer service experience, keen attention to detail, and the ability to thrive in a collaborative environment. We are looking for someone who can work independently and as part of a team, with excellent verbal and written communication skills.

We offer a supportive and enriching environment where you can contribute to a mission-driven team passionate about quality and customer satisfaction. If you have a friendly, engaging personality and polished appearance, we encourage you to apply.

**Key Requirements:**

  • High school diploma or equivalent
  • At least 1 year of relevant work experience
  • Friendly, engaging personality and polished appearance
  • Strong organizational skills and ability to work independently
  • Excellent verbal and written communication skills
  • Proficiency in Microsoft Office Suite

We estimate the salary for this position to be around $45,000 - $55,000 per year, based on industry standards and location. The Republic of Tea offers a competitive compensation package, including benefits and opportunities for growth and development.



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