Healthcare Enrollment Coordinator

2 weeks ago


Marietta, Georgia, United States Paramount Staffing LLC Full time
Job Overview

We are pleased to announce an opportunity for a full-time position as a Healthcare Enrollment Coordinator. This role is ideal for candidates with a background in customer service, particularly within call centers or the insurance sector. Below are the essential details regarding this position.


Position Title: Healthcare Enrollment Coordinator (Contract)
Compensation: $18-19/hr (Paid Weekly)

Work Schedule:
  • Hybrid Model – Two days in the office, three days remote (subject to change)
  • Weekly rotation for production shifts
  • Shifts available Monday to Friday, 9am-5pm, with optional Saturdays from 9am-1pm
  • Availability for all listed shifts is required.
Key Responsibilities:
  • Engage with assigned program participants for introductions (inbound/outbound customer service - no cold calling)
  • Clarify the enrollment procedure for current and prospective members.
  • Update and maintain participant profiles and coverage details.
  • Disseminate welcome materials to program participants through preferred communication channels.
  • Educate participants about various healthcare insurance options.
  • Assist participants in enrolling in their chosen healthcare plans.
  • Keep accurate records of client cases and daily activities.
  • Additional related tasks may be assigned as necessary.
Qualifications:
  • Comprehensive understanding of healthcare plan structures and benefits.
  • Familiarity with healthcare access and coverage, including the Federal Healthcare Marketplace, Medicaid, and Medicare is advantageous.
  • Exceptional customer service abilities.
  • Strong organizational and multitasking skills.
  • Proficient verbal communication skills in English and Spanish (bilingual proficiency is a plus).
  • Capability to thrive in a fast-paced environment.
  • Possession of a Life & Health Insurance License is beneficial.


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