Senior Billing Specialist

3 weeks ago


Orlando, Florida, United States CVS Health Full time
Job Summary

We are seeking a skilled Senior Billing Representative to join our team at CVS Health. As a key member of our customer service team, you will be responsible for addressing the day-to-day needs of clients and participants, resolving client-initiated plan participant issues, and managing complaints and suggestions in a timely and professional manner.

Key Responsibilities
  • Address client needs and resolve issues in a timely and professional manner
  • Manage complaints and suggestions in queue, responding to client issues via email, fax, cases, and telephone
  • Follow up on requests to ensure resolution and complete tracking of client contact
Requirements

To be successful in this role, you will need excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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