IT Support Specialist

4 days ago


Dayton, Ohio, United States Beacon Hill Full time
Job Overview

We are seeking a highly skilled IT Support Specialist to join our team. This role involves providing technical assistance and support to clients across various hardware and software applications.

Estimated Salary: $60,000 - $80,000 per year

Job Description

The ideal candidate will have 3+ years of experience in technical and application support, with a strong understanding of Windows, Chrome, and Android operating systems.

The successful candidate will be responsible for monitoring different systems, troubleshooting issues, and escalating problems when necessary.

In addition, the candidate will need to document issues within a ticketing system and maintain accurate records.

This is an onsite role, requiring 5 days of work per week in Springfield, OH.

Required Skills and Qualifications
  • Experience with HP Printers
  • Ability to work effectively in a fast-paced environment
  • Strong communication and interpersonal skills
  • Bomgar Remote Console exposure
  • Desired: Retail industry experience and IT certifications (A+ or Net+)


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