Customer Service Coordinator

2 days ago

Las Cruces, New Mexico, United States Mass Markets Full time
Mass Markets is a leading company that offers a dynamic work environment for professionals.
  • Job Overview:

As a leading organization in the industry, Mass Markets provides a competitive salary to its Call Center Representatives. The estimated salary for this role is $45,000 - $60,000 per year, depending on location and experience.

**Job Description:**

At Mass Markets, a Call Center Representative will be responsible for handling inbound and outbound contacts in a timely and professional manner. This includes ensuring first call resolution through effective problem-solving and call handling. The role also involves researching systems to find missing information, coordinating with other departments to resolve issues, and accurately documenting and processing customer claims in appropriate systems.

**Required Skills and Qualifications:**

To excel in this role, candidates should possess excellent communication and problem-solving skills. They should be able to work in a fast-paced environment and have a strong attention to detail. A high school diploma or equivalent is required, and prior experience in a call center setting is preferred.

**Benefits:**

Mass Markets offers a comprehensive benefits package, including health insurance, retirement savings, and paid time off. Employees also have access to ongoing training and development opportunities to help them advance their careers.

**Others:**

Mass Markets is an equal opportunity employer and welcomes applications from diverse candidates. The company is committed to creating a workplace that is inclusive and respectful of all employees. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.

  • Customer Service Ambassador

    5 days ago

    Las Cruces, New Mexico, United States Mass Markets Full time

    Customer Service Representative Role at Mass MarketsAs a Customer Service Representative at Mass Markets, you will be responsible for handling inbound and outbound contacts in a professional and timely manner. Your goal will be to ensure first call resolution through effective problem-solving and call handling. You will also research systems to find missing...

  • Customer Service Ambassador

    2 weeks ago

    Las Cruces, New Mexico, United States Mass Markets Full time

    Job SummaryAs a Customer Service Representative at Mass Markets, you will be responsible for handling inbound and outbound contacts in a professional and timely manner. Your goal will be to ensure first call resolution through effective problem-solving and call handling. You will also research systems to find missing information and coordinate with other...

  • Customer Service Representative

    5 days ago

    Las Cruces, New Mexico, United States Mass Markets Full time

    Customer Service RepresentativeAt Mass Markets, we're looking for a skilled Customer Service Representative to join our team. As a key member of our contact center, you'll be responsible for handling inbound and outbound contacts in a courteous, timely, and professional manner. Your goal will be to ensure first call resolution through effective...

  • Customer Service Ambassador

    1 week ago

    Las Cruces, New Mexico, United States Mass Markets Full time

    Customer Service Representative RoleAt Mass Markets, we're seeking a skilled Customer Service Representative to join our team. In this role, you'll be responsible for handling inbound and outbound contacts in a professional and timely manner. Your goal will be to ensure first call resolution through effective problem-solving and call handling. You'll also...

  • Customer Service Agent

    24 hours ago

    Las Cruces, New Mexico, United States Mass Markets Full time

    Job Responsibilities:Resolve Customer Inquiries: Handle inbound and outbound contacts in a timely and professional manner, ensuring first call resolution through effective call handling.System Research: Research systems to find missing information as applicable.Interdepartmental Coordination: Coordinate with other departments to resolve issues when...

  • Customer Service Representative

    3 weeks ago

    Las Cruces, New Mexico, United States Mass Markets Full time

    Mass Markets **Job Summary** As a Call Center Agent at Mass Markets, you will be responsible for handling inbound and outbound contacts in a professional manner. Your goal will be to ensure first call resolution through effective problem-solving and call handling. You will also research systems to find missing information, coordinate with other departments...

  • Customer Service Specialist

    2 weeks ago

    Las Cruces, New Mexico, United States Mass Markets Full time

    Mass Markets **Job Summary** As a Call Center Representative at Mass Markets, you will be responsible for handling inbound and outbound contacts in a professional and timely manner. Your goal will be to ensure first call resolution through effective problem-solving and call handling. You will also research systems to find missing information, coordinate...

  • Customer Service Representative

    1 week ago

    Las Cruces, New Mexico, United States Mass Markets Full time

    Job SummaryAs a Customer Service Agent at Mass Markets, you will be responsible for handling inbound and outbound contacts in a courteous, timely, and professional manner. This includes ensuring first call resolution through problem-solving and effective call handling, researching systems to find missing information as applicable, and coordinating with other...

  • Customer Service Representative

    2 weeks ago

    Las Cruces, New Mexico, United States Mass Markets Full time

    Mass Markets **Job Summary** As a Customer Service Agent at Mass Markets, you will be responsible for handling inbound and outbound contacts in a professional and courteous manner. Your goal will be to ensure first call resolution through effective problem-solving and call handling. You will also be responsible for researching systems to find missing...

  • Customer Service Ambassador

    2 weeks ago

    Las Cruces, New Mexico, United States Mass Markets Full time

    Customer Service RepresentativeAt Mass Markets, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer support team, you'll be responsible for handling inbound and outbound contacts in a courteous, timely, and professional manner. Your goal will be to ensure first call resolution through effective...

  • Customer Service Liaison

    2 weeks ago

    Las Cruces, New Mexico, United States Mass Markets Full time

    Customer Service RepresentativeAt Mass Markets, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for providing exceptional service to our customers.Key Responsibilities:Handle inbound and outbound contacts in a professional and courteous manner.Ensure first call...

  • Customer Service Representative

    4 weeks ago

    Las Cruces, New Mexico, United States Mass Markets Full time

    Customer Service RepresentativeAt Mass Markets, we're looking for a skilled Customer Service Representative to join our team. As an Inbound Customer Service Agent, you'll be responsible for answering inbound calls, handling customer questions and complaints, and seizing opportunities to upsell products when they arise.Key Responsibilities:Answer inbound...

  • Customer Service Representative

    1 week ago

    Las Cruces, New Mexico, United States Mass Markets Full time

    Job SummaryAs a Call Center Agent at Mass Markets, you will be responsible for handling inbound and outbound contacts in a professional manner. This includes ensuring first call resolution through effective problem-solving and call handling. You will also research systems to find missing information, coordinate with other departments to resolve issues, and...

  • Customer Service Representative

    5 days ago

    Las Cruces, New Mexico, United States Mass Markets Full time

    Job SummaryAs a Customer Care Agent at Mass Markets, you will be responsible for handling inbound and outbound contacts in a courteous, timely, and professional manner. This includes ensuring first call resolution through problem-solving and effective call handling, researching systems to find missing information as applicable, and coordinating with other...

  • Customer Service Representative

    1 month ago

    Las Cruces, New Mexico, United States Mass Markets Full time

    Customer Service Agent Job DescriptionAt Mass Markets, we're looking for a skilled Customer Service Agent to join our team. As a Customer Service Agent, you'll be responsible for handling inbound and outbound contacts in a courteous, timely, and professional manner.Key Responsibilities:Ensure first call resolution through problems solving and effective call...

  • Customer Service Representative

    2 weeks ago

    Las Cruces, New Mexico, United States Mass Markets Full time

    Mass Markets **Job Summary** As a Call Center Agent at Mass Markets, you will be responsible for handling inbound and outbound contacts in a professional and courteous manner. Your goal will be to ensure first call resolution through effective problem-solving and call handling. You will also be responsible for researching systems to find missing...

  • Customer Service Associate

    1 month ago

    Las Cruces, New Mexico, United States Mass Markets Full time

    Customer Service RepresentativeAt Mass Markets, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for providing exceptional service to our customers through various communication channels.Key Responsibilities:Handle Inbound and Outbound Contacts: Respond to...

  • Customer Service Representative

    5 days ago

    Las Cruces, New Mexico, United States Mass Markets Full time

    Key Responsibilities:As a Contact Center Agent at Mass Markets, you will handle inbound and outbound contacts in a professional manner. Your goal is to ensure first call resolution through effective problem-solving and call handling. You will lead fact-finding discussions to determine the best options for the customer and research systems to find missing...

  • Customer Service Representative

    3 weeks ago

    Las Cruces, New Mexico, United States Mass Markets Full time

    Customer Service Agent at Mass MarketsWe are seeking a skilled and courteous Customer Service Agent to join our team at Mass Markets. As a Customer Service Agent, you will be responsible for handling inbound and outbound contacts in a timely and professional manner.Key Responsibilities:Handle customer inquiries and resolve issues in a courteous and...

  • Customer Service Representative

    2 weeks ago

    Las Cruces, New Mexico, United States Mass Markets Full time

    Customer Service RepresentativeAt Mass Markets, we're looking for a skilled Customer Service Representative to join our team. As a key member of our contact center, you'll play a vital role in delivering exceptional customer experiences.Key Responsibilities:Handle inbound and outbound customer contacts in a professional and courteous manner.Ensure first call...