Customer Service Associate
3 weeks ago
We are looking for a highly skilled Front Desk Clerk to join our team at Carlisle Inn at Walnut Creek, Ohio.
Front Desk ClerkThis role involves providing exceptional service to our guests, maintaining accurate records, and analyzing feedback to improve our services. You will also be responsible for checking guests in and out, promoting our company's restaurants, bakeries, and shops, and providing directions to local attractions.
About UsAt Carlisle Inn at Walnut Creek, Ohio, we celebrate traditional foods, simple comforts, and rural charm of the Midwestern Amish and Mennonite communities. Our peaceful destination offers a unique experience for our guests.
Key Responsibilities- Customer service excellence
- Guest record management
- Feedback analysis
- Task management
- Phone call handling
- Registration and check-out processes
- Direction provision
- Promotion of company services
- High School education required
- Conflict resolution skills
- Strong communication skills
- Software learning ability
- Empathy and interest in guests' needs
- Medical insurance and HSA
- 401(k) plan with match
- Wellness Program
- Dental, Vision, Accident, Life, Critical Illness, Term Life Insurance available
- DHG Discounts
- Annual vacation bonus
- Wooden Nickels
- On-the-job training
- Flexible schedules
- Scholarship program
The salary for this position is $15-$20 per hour, based on experience. This is a part-time position with potential to move to full-time, working rotating schedules including weekends and holidays. On-the-job training is provided.
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