Distribution Center Manager

4 weeks ago

Knoxville, Tennessee, United States Insulation Distributors Inc Full time
Job Summary:

As a Distribution Center Manager at Insulation Distributors Inc, you will oversee all site operations, ensuring a consistent high level of service, profitability, and cost efficiency. You will promote a culture of fun, excellence, passion, family, and entrepreneurship.

Responsibilities:

Ensure supplier orders are input regularly to reflect proper materials and quantities in conjunction with usages and business needs.
Ensure adequate stock of materials are on hand at all times utilizing inventory planning systems.
Work with branch sales teams to forecast future inventory material needs and changes.
Maximize routing efforts by calling customers located within each route to generate sales and to utilize the truck to its best capacity.
Perform inventories (cycle counting) as required per company policy to ensure accuracy of stock.
Work with inventory management to resolve discrepancies.
Provide excellent customer service for all customers up to and including assisting walk-in customers and refer them to a Sales Representative per customer's needs.
Have knowledge of IDI's product offerings and pricing in order to assist in sales efforts.
Assist customer with picking and loading of purchased goods, ensuring accuracy against customer sales order.
Represent company in customer-sensitive manner during all customer and supplier interactions at warehouse or customer/supplier sites.
Collect payment per established credit terms and assist the credit department as needed.
Have a working knowledge of all DOT rules and regulations governing the safe operation of company issued equipment.
Experience in utilizing Electronic Log Data (ELD) per DOT requirements.
Perform regular inspections of facilities and equipment to ensure safety compliance.
Conduct thorough safety training as prescribed by company, OHSA, and DOT guidelines and maintain required safety certifications.
Report any incidents as prescribed by company guidelines.
Ensure proper warehouse organization and production flow.
Ensure compliance in maintaining all warehouse equipment.
Unload and receive stock replenishment materials into warehouse.
Put away received goods according to company receiving policies.
Note any damaged goods in the receiving process.
Ensure clear and safe passage in all warehouse aisles and loading docks.
Pull materials to fill orders via a pick ticket in an organized fashion.
Perform multiple quality control checks to ensure accuracy of shipped goods.
Keep good records of required employee documents such as driver's license and DOT medical cards - ensure these documents are kept up-to-date.
Ensure proper training of employees in all DOT/ OSHA regulations, document requirements, truck maintenance, warehouse processes, etc.
Supervise proper completion of driving log and truck inspections.
Furnish disciplinary actions when needed.
Approve timesheets and PTO requests as required.
Complete reports as requested by Corporate.
Keep good records of orders, customer conversations, employee forms, etc.
Covers for Branch Manager as needed.
Other duties as beneficial to IDI.

Leadership Competencies:
Leads Self
Communicates Effectively & Candidly
Drives for Results
Demonstrates Accountability
Takes Initiative
Collaborates

Leads Others
Selects Top Talent
Develops Others
Thinks Strategically
Builds a Strong Culture

Qualifications/Skills:
Ability to create lasting relationships with customers
Demonstrate excellent verbal and written communication skills
Operate material handling equipment including a forklift, pallet jack, and shrink wrapper
Identify product numbers and alpha/numeric codes
Must meet the physical requirements of the position
Proficiency in basic computer skills including MS office and ERP systems (SAP, GP, Oracle)
Supervise, train and provide work direction to others
Adapt and react to changes promptly
Take initiative to encourage and suggest improvements in processes

Education and/or Experience:
High school diploma required, college degree preferred or equivalent education and experience

  • 4+ years' experience in warehouse leadership preferred
Forklift experience preferred

Licensures and Other Requirements:
Must meet all DOT, State and/or Legal requirements that pertain to this position

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