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Lounge Server Representative

4 weeks ago


New York, New York, United States Caesars Entertainment Full time
Job Summary

We are seeking a highly skilled and customer-focused Lounge Server to join our team at Caesars Entertainment. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring a memorable experience in our lounge area.

Key Responsibilities
  • Provide fast, friendly, and professional beverage and food services to all guests in accordance with departmental standards.
  • Anticipate and meet the needs of our guests, ensuring a seamless and enjoyable experience.
  • Present drinks and food orders to the bartender and kitchen personnel, respectively, and ensure timely delivery to our guests.
  • Remove dirty dishes, glasses, and silverware from tables as needed and maintain a clean and organized station.
  • Process guest payments and provide change as necessary, while promoting Caesars Rewards programs and card membership.
  • Work closely with the Caesars Rewards Center to promote new card sign-up programs and casino events.
  • Monitor guest consumption of alcohol and intervene as needed, in accordance with guidelines and PRIDE certification.
Requirements
  • Excellent customer service and communication skills.
  • Ability to present change correctly and have knowledge of guest charge procedures.
  • Familiarity with tray service, food menu, and cocktail ingredients.
  • Completed PRIDE certification prior to first shift.
  • Ability to carry tray and stand for long periods.
About Us

Caesars Entertainment is the most prominent brand in gaming in the Atlantic City region, with three leading resorts including Tropicana Atlantic City, Caesars Atlantic City, and Harrah's Resort. We are committed to offering our guests exceptional service and memorable experiences on every visit.

As the largest employer in Atlantic County, New Jersey, Caesars' legacy is deeply-rooted in its commitment to the community and its team members, helping to make Atlantic City a great place to both work and play.

We are an equal opportunity employer and do not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.