Customer Service Representative

4 weeks ago


Rocklin, California, United States AtWork Personnel Services Full time
Job Description

We are seeking a skilled Customer Service Representative to join our team at AtWork Personnel Services. As a key member of our administrative office, you will be responsible for providing exceptional customer service by answering inquiries, offering product information, and resolving issues in a timely and professional manner.

This is a 3-month contract, Monday through Friday, 8:30am - 5pm. You will have the opportunity to work in a fast-paced environment, utilizing your problem-solving skills to troubleshoot and resolve customer concerns.

Responsibilities:

  • Respond to customer inquiries via phone, email, or in-person
  • Provide detailed information about our products and services
  • Troubleshoot and resolve customer issues in a timely and professional manner
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of our evolving products and services

Qualifications:

  • Previous experience in customer service, sales, or a related field
  • Ability to build rapport with clients and provide excellent communication skills
  • Ability to prioritize and multitask in a fast-paced environment
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

At AtWork Personnel Services, we pride ourselves on delivering quick, high-quality results through a collaborative approach. Our customizable service portfolio focuses on direct-hire and flexible workforce solutions. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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