Customer Service Representative

4 weeks ago


Rocklin, California, United States Sportsman's Warehouse Full time
Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing sales transactions, and maintaining a clean and organized store environment.

Key Responsibilities:

* Provide outstanding customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner
* Process sales transactions accurately and efficiently, handling cash, credit card payments, and returns
* Maintain a clean and organized store environment, including the sales floor, checkout areas, and stockroom
* Assist with visual merchandising, including stocking shelves, facing merchandise, and creating visually appealing displays
* Collaborate with colleagues to achieve sales goals and provide support during peak periods

Requirements:

* High school diploma or equivalent required
* Previous customer service or sales experience preferred
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and adapt to changing situations
* Physical ability to stand for long periods, lift up to 25 pounds, and move merchandise as needed

What We Offer:

* Competitive hourly wage
* Opportunities for advancement and professional growth
* A dynamic and supportive work environment
* Discounts on merchandise and services

How to Apply:

Apply in person at our store location or submit your application online.

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