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Operations Manager

2 months ago

Commerce City, Colorado, United States Travel America Petro - TA Operating, LLC Full time
About the Role

We are seeking a highly skilled and experienced Assistant Manager to join our team at Travel America / Petro - TA Operating, LLC.

Key Responsibilities
  • Oversee daily operations of our travel centers, ensuring seamless customer experiences and efficient service delivery.
  • Lead a team of service professionals, providing guidance, training, and support to ensure exceptional service standards.
  • Collaborate with cross-functional teams to drive business growth, improve processes, and enhance customer satisfaction.
  • Develop and implement strategies to increase sales, improve customer engagement, and enhance operational efficiency.
  • Monitor and analyze key performance indicators (KPIs) to inform business decisions and drive continuous improvement.
Requirements
  • Minimum 3 years of experience in a leadership role, preferably in the retail or service industry.
  • Proven track record of driving business growth, improving customer satisfaction, and leading high-performing teams.
  • Excellent communication, leadership, and problem-solving skills.
  • Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.