District Manager

4 weeks ago


Jersey City, New Jersey, United States Public Storage Full time
Lead a High-Performing Team

As a District Manager at Public Storage, you will be responsible for leading a team of customer-facing employees to deliver exceptional customer experiences and drive sales. Your leadership skills will be put to the test as you motivate and develop your team to achieve desired goals.

Key Responsibilities:
  • Recruit, motivate, and retain a dedicated team of customer-facing employees
  • Drive team performance through effective communication and coaching on customer service and sales strategies
  • Manage physical assets, including repair and maintenance systems, vendor management, and cleaning standards
  • Oversee delinquent tenant processes, including auctions, to reduce delinquency rates and improve customer retention
  • Conduct monthly property audits to ensure operational standards and safety compliance are met
Deliver Outstanding Customer Service

You will be responsible for providing a welcoming and well-maintained environment to customers through your team, effective facility maintenance, and vendor management. You will also address customer inquiries and concerns promptly in a professional manner.

Benefits:
  • $116,000 first-year annual total compensation award opportunity, including base, guaranteed bonus, and restricted stock units
  • Second-year bonus potential increase to $20,000 performance-based bonus
  • Participation in company stock program with dividends paid quarterly
  • Internal promotional and career opportunities throughout the United States
  • Extensive training and coaching plans
  • Comprehensive group healthcare programs
  • 401(k) with generous employer match
  • Paid time off
  • Monday through Friday work schedule
Requirements:
  • Relocation ability for growth opportunities
  • Demonstrated leadership in building, developing, and retaining high-performing teams in a retail, service, hospitality, or related industry
  • Proven track record of top-tier performance
  • Experience managing operational audits and payroll budgets
  • Exceptional communication and time management skills
  • Proficient in MS Office (Excel, Word, PowerPoint, and Outlook)
  • Passion for sales and customer service excellence
  • Bachelor's Degree preferred
  • Weekend availability by telephone
  • 5 work Saturdays per year required during peak season

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