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Branch Operations Manager
2 months ago
We are seeking a highly skilled Branch Manager to lead our Member Experience team at AAA Northern California, Nevada & Utah. As a key member of our leadership team, you will be responsible for driving business growth, improving operational efficiency, and fostering a culture of excellence within the branch.
Key Responsibilities- Develop and execute business plans to drive branch growth and revenue
- Lead and manage a team of sales and service professionals to deliver exceptional Member experiences
- Collaborate with cross-functional teams to identify and implement process improvements
- Monitor and analyze branch performance metrics to inform business decisions
- Champion a culture of performance excellence, innovation, and continuous learning
- Bachelor's degree in a related field
- Minimum 2-3 years of management experience in a sales or service environment
- Proven track record of driving business growth and improving operational efficiency
- Strong leadership and communication skills
- Ability to analyze data and make informed business decisions
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance