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Branch Operations Manager

2 months ago


Menlo Park, California, United States AAA Northern California, Nevada & Utah Full time
About the Role

We are seeking a highly skilled Branch Manager to lead our Member Experience team at AAA Northern California, Nevada & Utah. As a key member of our leadership team, you will be responsible for driving business growth, improving operational efficiency, and fostering a culture of excellence within the branch.

Key Responsibilities
  • Develop and execute business plans to drive branch growth and revenue
  • Lead and manage a team of sales and service professionals to deliver exceptional Member experiences
  • Collaborate with cross-functional teams to identify and implement process improvements
  • Monitor and analyze branch performance metrics to inform business decisions
  • Champion a culture of performance excellence, innovation, and continuous learning
Requirements
  • Bachelor's degree in a related field
  • Minimum 2-3 years of management experience in a sales or service environment
  • Proven track record of driving business growth and improving operational efficiency
  • Strong leadership and communication skills
  • Ability to analyze data and make informed business decisions
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance