Systems Technology Administrator

4 days ago


Sioux City, Iowa, United States US District Court Full time
Job Summary

The US District Court is seeking a highly skilled Systems Technology Administrator to ensure the integrity, efficiency, and availability of audio/visual courtroom presentation equipment and systems. This challenging professional-level position is responsible for planning, designing, installing, configuring, and maintaining complex evidence, presentation, and audio/visual systems.

Key Responsibilities
  • Primary responsibility for planning, designing, installation, configuration, and maintenance of audio/visual courtroom technology equipment in Sioux City courtrooms.
  • Ensure the operational integrity of all courtroom technology systems by performing daily checks of courtroom equipment to ensure court proceedings are not disrupted.
  • Recommend, develop, and implement programs and training for the bar and court personnel in the use of courtroom technology equipment and other IT equipment and applications.
  • Identify, develop, and execute implementation of plans approved by the IT Manager regarding computer hardware and software, telecommunication systems, and electronic courtroom systems.
  • Provide day-to-day operations support of assigned PC workstations, including troubleshooting PC and network issues and escalating issues to next-level technical support as required.
  • Monitor developing technology and recommend and implement system upgrades to satisfy local court needs.
  • Complete and maintain all necessary documentation pertaining to procurement, inventory, policies, and procedures, and other projects as assigned.
  • Provide primary support for identifying and recommending excess information technology equipment to the IT Manager and custodial officer.
  • Perform preliminary research for and assist the Procurement Specialist with purchases of information technology equipment.
  • Assist in the development and implementation of short- and long-range automation plans for the Court, ensuring changes can be implemented with minimal disruption to court proceedings.
  • Assist other information systems staff and perform other office automation duties, user support, and project duties as assigned by the IT Director or Court Unit Executives.
Requirements
  • Applicants must be a U.S. citizen or eligible to work in the United States.
  • High school diploma or GED required.
  • Minimum of two years of specialized experience installing, monitoring, managing, repairing, and upgrading complex evidence, presentation, and audio/visual systems.
  • Excellent customer service skills, exceptional oral and written communication skills, ability to exercise mature judgment, ability to manage multiple tasks simultaneously, and be a self-starting team player who is flexible in a changing environment.
  • The ability to prioritize and exercise attention to detail is critical.
  • Knowledge of TCP/IP, Active Directory, Log Management systems, Microsoft O365, and virtualization technologies such as VMWare are a plus.
  • Desire to learn new skills and work with new technologies.
Preferred Qualifications
  • Bachelor of Science or Bachelor of Arts degree in computer science or audio/visual systems.
  • Three years general experience within the information technology environment and at least two years specialized experience, defined as: progressively responsible experience designing, implementing or maintaining computer systems that included the completion of computer project assignments involving systems analysis, computer programming, systems integrations, and information technology project management.
Benefits
  • 11 paid federal holidays.
  • Paid vacation and sick leave.
  • Medical, dental, and vision coverage.
  • Life insurance.
  • Thrift Savings Plan with matching funds (Traditional and Roth).
  • Participation in Federal Employees Retirement System (FERS).
  • Health and dependent reimbursement programs.
  • Credit for prior government service.


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