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Appliance Repair Specialist

2 months ago

Sacramento, California, United States GE Appliances, a Haier company Full time
About the Role

We are seeking a skilled Appliance Service Technician to join our team at GE Appliances, a Haier company. As a key member of our service team, you will be responsible for providing exceptional in-home appliance repair services to our customers.

Key Responsibilities
  • Conduct thorough diagnoses and repairs of major appliances in customers' homes
  • Promote and sell GE Appliances service contracts, water filters, and other products
  • Operate assigned service van to repair locations
  • Record all activities related to repairs, routes, and other activities
  • Attend trainings, meetings, and other events to expand and remain a knowledgeable expert in the repair industry
  • Manage maintenance and stock inventory of assigned service van
  • Maintain high levels of customer satisfaction through the delivery of high-quality service and meet productivity and efficiency goals
Requirements
  • High School Diploma or General Education Degree (GED)
  • 1+ years of experience with appliance repair, electrical, mechanical, HVAC, or property maintenance
  • Ability/experience diagnosing and repairing major appliances
  • Excellent customer service and communication skills
  • Ability to work a flexible schedule with some Saturdays as needed
  • Valid state driver's license and successful completion of background check, physical, and drug screen
  • CFC Certification within 6 months
Preferred Qualifications
  • 6+ months of experience with Refrigeration repair
  • CFC Certified
  • Certification in appliance repair or Associates' degree preferred
  • Read and interpret wiring diagrams, schematics, and other service information
About GE Appliances

At GE Appliances, creativity meets passion and conversations lead to exceptional outcomes and experiences. We respect and value the unique backgrounds and experiences that everyone brings to GE Appliances. We believe a diverse workplace, where everyone is included and people can be their true and authentic selves, fosters creativity and innovation. We know our differences are our greatest strength.

GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization.

GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law.