Guest Service Expert

3 weeks ago


Santa Barbara, California, United States Marriott Full time
Job Summary

We are seeking a skilled Guest Service Expert to join our team at The Ritz-Carlton. As a key member of our hospitality team, you will be responsible for delivering exceptional service to our guests, ensuring their experience is memorable and unique.

Key Responsibilities
  • Provide exceptional service to guests, ensuring their needs are met and exceeded.
  • Communicate effectively with the kitchen and other team members to ensure seamless service.
  • Interact and serve guests in a professional and courteous manner.
  • Clean and maintain work areas and supplies to ensure a safe and clean environment.
  • Manage the menu, including reading and verifying information.
  • Take a hands-on approach to work, including moving, lifting, and carrying objects weighing up to 25 pounds without assistance and 50 pounds with assistance.
Requirements
  • High school diploma or equivalent required.
  • Less than 1 year of related work experience preferred.
  • No supervisory experience required.
  • No license or certification required.
Benefits

We offer a competitive hourly rate of $16.00, as well as benefits such as 401(k) plan, earned paid time off and/or sick leave, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, childcare discounts, and other wellness benefits.

Marriott International is an equal opportunity employer and is committed to non-discrimination on any protected basis, including disability and veteran status. We consider qualified applicants with criminal histories consistent with applicable federal, state, and local law.

At The Ritz-Carlton, we pride ourselves on delivering exceptional service and creating lifelong memories for our guests. We believe that everyone succeeds when they are empowered to be creative, thoughtful, and compassionate. Join our team and become part of a global brand leader in luxury hospitality.


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