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Fitness Team Member

2 months ago

Highlands Ranch Colorado, United States Chuze Fitness Full time
Job Summary

As a valued member of our team, you will be at the forefront of creating unforgettable experiences for our current and future members. Your shift will be a dynamic blend of warm greetings, epic high fives, mastering the art of customer service, guiding new members through sign-ups and tours, and, of course, ensuring our space sparkles with cleanliness.

Key Responsibilities
  • Welcome, greet, and interact with all members, prospective members, and guests in a friendly and professional manner.
  • Provide membership information and facilitate tours to showcase our facilities and services.
  • Complete daily cleaning tasks and ensure our gym presentation is always extraordinarily clean and well-maintained.
  • Process membership sign-ups, handle point-of-sale transactions, and address member concerns in a timely and efficient manner.
  • Assist with billing issues and disputes, and escalate to leadership when necessary.
  • Regularly review and complete all training materials and updates in our Learning Management System (LMS) to stay up-to-date on our services and amenities.
  • Maintain knowledge and assist members with all amenities, membership offerings, fitness programs, and equipment functions.
  • Prepare and serve smoothies, if applicable, ensuring they meet customer specifications and maintaining quality standards.
  • Attend and participate in regularly scheduled team meetings to stay informed and contribute to our team's success.
Perks and Benefits
  • 401k plan
  • Free CPR, First Aid, and AED Training
  • Free food handler training and certification (for locations with smoothie bar only)
  • Free Chuze Fitness Membership
  • Discounts on retail purchases and through vendor partners
  • Training and growth opportunities
  • Team building events and annual parties
  • *Additional perks and benefits available for full-time employees