Customer Experience Specialist
4 days ago
Vuori, Inc. is a dynamic athletic apparel brand that redefines the intersection of fitness and style. Our team embodies a carefree California spirit, combining passion, creativity, and a love for the outdoors to craft exceptional products.
Job Requirements:We are looking for a skilled Retail Operations Associate to join our team. This individual will be responsible for creating engaging customer experiences, collaborating with the sales team to achieve sales goals, and maintaining a polished store appearance.
Key Responsibilities:- Develop strong relationships with customers by offering expert advice on products and ensuring their needs are met.
- Work collaboratively with the sales team to deliver top-notch service and achieve sales targets in a commission-based environment.
- Restock shelves regularly to maintain a visually appealing store and guarantee the selling floor remains neat, clean, and organized at all times.
- Implement and maintain effective merchandising strategies to enhance visual appeal and address product concerns promptly.
- Achieve sales targets in a fast-paced retail environment while prioritizing multiple tasks and communicating effectively with colleagues.
- Stay informed about new products and industry trends to offer expert advice and contribute to projects while maintaining a focus on customer satisfaction.
- Understand and execute cash control procedures, communicate inventory needs to support business objectives, and work collaboratively with management to optimize inventory management.
- Punctuality and adherence to scheduled shifts are essential, as well as the ability to develop strong relationships with customers and colleagues.
- Capacity to handle customer concerns positively and proactively, prioritize multiple tasks in a fast-paced environment, and willingness to learn new procedures and processes quickly.
- Strong organizational skills, follow-through abilities, excellent communication and interpersonal skills, and a high level of ownership, accountability, and initiative.
Estimated Salary Range: $18-$21 per hour + commission
Benefits:
- Health Insurance
- Paid Time Off
- Employee Discount
- 401(k)
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