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In-Flight Experience Specialist

4 weeks ago

Étreux, Hauts-de-France, United States American Airlines Full time

American Airlines is committed to delivering exceptional in-flight experiences for our customers. As an In-Flight Experience Specialist, you will play a critical role in ensuring that every passenger has a memorable and enjoyable journey.

About the Role:

You will be responsible for providing top-notch customer service, addressing any issues or concerns that may arise during the flight, and working collaboratively with other team members to maintain a smooth and efficient operation.

Key Responsibilities:
  • Deliver outstanding customer service, responding to passenger inquiries and resolving any issues promptly
  • Maintain a clean and organized cabin environment, adhering to airline safety standards
  • Collaborate with colleagues to ensure seamless execution of in-flight services
  • Participate in ongoing training and development programs to enhance knowledge and skills
Requirements:
  • High school diploma or equivalent required; some college coursework or higher preferred
  • Prior customer-facing experience, particularly in the aviation industry, is highly valued
Compensation:

Annual salary: $72,500, with opportunities for additional compensation based on performance and seniority

What We Offer:
  • A comprehensive benefits package, including medical, dental, and vision coverage
  • Generous paid time off and holidays
  • Professional development opportunities, including training and certification programs