Insurance Client Advocate

7 days ago


Charlottesville, United States Kevin Mann - State Farm Agent Full time
About Us

Kevin Mann - State Farm Agent is a dynamic insurance agency dedicated to providing exceptional service to our clients. We are committed to building long-term relationships with our customers and delivering tailored solutions to meet their unique needs.

The Role
This Customer Service Representative position plays a critical role in ensuring that our clients receive prompt and professional service. You will be responsible for handling customer inquiries, processing claims, and maintaining accurate records.

Your Key Responsibilities
* Handle customer inquiries and provide policy information
* Coordinate with other team members to resolve customer issues
* Process insurance claims and follow up with clients
* Maintain accurate records of customer interactions

Your Requirements
* Excellent communication and interpersonal skills
* Ability to multitask and prioritize tasks effectively
* Previous customer service experience preferred

What We Offer
* Competitive salary: $50,000 per year
* Bonus based on performance
* Free food & snacks
* Paid time off
* Profit sharing

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