Patient Care Specialist
5 days ago
This role focuses on providing high-quality patient care services in accordance with physician orders and hospital policies. The ideal candidate will have excellent interpersonal skills, be able to work effectively in a team environment, and prioritize patient care according to nursing direction and discharge plans.
Key Responsibilities- Provides basic care services to patients, including activities of daily living (ADLs) and preparing patient rooms for admission.
- Maintains a clean and safe environment for patients, prioritizing patient care according to nursing direction and discharge plans.
- Transports patients to procedures/discharge within/from the hospital as directed, cleans and operates equipment safely and correctly.
- Prepares patients for meals, assists with meals or feeds patients as necessary, and performs technical tasks such as using a glucometer and collecting specimens.
- Collects, records, and reports accurate patient data in a timely manner, and provides clerical support as needed.
- Greets visitors in a professional and friendly manner, directs them to the appropriate destination, and answers phone calls in a professional and friendly manner.
- Screens all persons requesting access to the department for appropriateness of entry, enforces department security policies, and completes administrative duties regarding patient admission, transfer, and discharges in an organized and timely manner.
- Ensures that patients and family members are attended to in a caring and attentive manner, responding to their needs in a timely manner and maintaining a professional and friendly demeanor at all times.
- High School diploma or equivalent required.
- Certified patient care, clinical associate, certified nursing assistant, or equivalent required.
- Basic Life Support (BLS) certification required.
- One (1) year of healthcare experience and nursing service experience preferred.
Tufts Medicine is a leading integrated health system bringing together the best of academic and community healthcare to deliver exceptional, connected, and accessible care experiences to consumers across Massachusetts. We are an equal opportunity employer and value diversity and inclusion at Tufts Medicine.
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