Service Center Manager Leader
7 days ago
The Valvoline Instant Oil Change team is seeking a skilled Service Center Manager Leader to help drive success in our high-performance service centers.
This key leadership role involves taking the lead in building and managing a talented team of professionals who can deliver exceptional customer experiences and maintain operational excellence. The successful candidate will be responsible for advising, training, and supervising hourly employees, as well as overseeing daily operations and inventory management.
We offer a comprehensive benefits package, including competitive pay, paid time off, holiday pay, medical and prescription drug coverage, dental, vision, and 401(k) retirement savings plans. Our commitment to employee development includes tuition assistance, certification programs, and access to online university resources. We also promote from within and provide opportunities for career advancement.
Job DescriptionAs a Service Center Manager Leader, you will:
- Perform oil changes and car maintenance services with efficiency and accuracy
- Assist the Service Center Manager in oversight of the service center's daily operations
- Deliver exceptional customer service, ensuring every guest leaves satisfied and loyal
- Mentor and train team members to optimize their skills and performance
- Support the Service Center Manager with labor management, inventory control, and financial performance
You will work closely with your team to achieve sales targets, improve customer satisfaction, and maintain operational efficiency. Your ability to communicate effectively, solve problems, and adapt to changing situations will be essential to your success in this role.
RequirementsTo be considered for this position, you must have:
- Six months of supervisory experience in a retail or similar environment
- Knowledge of cash handling policies and practices
- Ability to lift up to 50 pounds and stand for extended periods
- Comfort working in a non-climate-controlled environment and traveling between locations (if necessary)
- High school diploma or equivalent and English fluency
The estimated annual salary for this position is $42,500-$60,000, depending on location and experience. In addition to competitive pay, we offer a range of benefits, including medical and prescription drug coverage, dental and vision insurance, 401(k) retirement savings plan matching, and paid time off. You will also receive a comprehensive training program and opportunities for career advancement within our organization.
How to SucceedYour success in this role will depend on your ability to build strong relationships with customers and team members, manage operational processes efficiently, and contribute to the growth and profitability of our business. If you are a motivated and results-driven leader with excellent communication and problem-solving skills, we encourage you to apply for this exciting opportunity.
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