Route Coordinator

2 days ago


New Brunswick, New Jersey, United States CoachUSA Full time

**Job Title:** Route Coordinator

 

We are seeking a reliable and detail-oriented Route Coordinator to join our team at Coach USA in New Brunswick, NJ.

 

**Overview:

    As a key member of our operations team, you will be responsible for coordinating vehicle and driver schedules, troubleshooting issues that arise due to driver and/or equipment changes, customer needs, and other planned and unplanned events.

 

**Compensation:

    We offer competitive wages based on experience, with a salary range of up to $22.00 per hour.

 

**Job Responsibilities:

    - Schedule Operators and Coaches accordingly.

    - Communicate schedules, equipment assignments, and customer needs to drivers.

    - Verify Hours of Service and Fit for Duty Requirements through check-in procedures.

    - Document on-time performance, tardiness, call-offs, and operator issues.

    - Coordinate last-minute changes with Sales, Maintenance, and/or drivers.

    - Monitor phone calls, communicate issues, review paperwork turned in by drivers.

    - Respond effectively to schedule changes, driver-related issues, traffic, and/or bus issues that arise daily.

    - Provide high-level customer service, acting as a liaison between customers and management.

 

**Requirements:

    - Ability to multitask and prioritize work.

    - Understanding of cause-and-effect relationships and their impact on operations.

    - Basic computer skills.

 

**What We Offer:

    - Competitive wages based on experience.

    - Employee Awards programs.

    - Direct Deposit available.

    - Great company culture.

 



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