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Patient Registration Specialist

2 months ago


Redding California, United States Shasta Regional Medical Center Full time

Overview:


Become part of a distinguished group of professionals dedicated to our core principles of excellence, empathy, and community engagement. Shasta Regional Medical Center, affiliated with Prime Healthcare, provides remarkable opportunities to broaden your horizons and contribute to a community focused on making a positive impact.

Shasta Regional Medical Center is a 226-bed acute care institution serving Northern California, offering a wide array of services.

Recognized as one of the nation's 50 Top Cardiovascular Hospitals by Watson Health, the facility also holds an 'A' Grade from Leapfrog Group, the leading advocate for transparency in healthcare.

The hospital is accredited by the Joint Commission for Stroke, Hip/Knee, and Diabetes care.

They have received a Five Star rating for the treatment of heart failure and respiratory failure, and are ranked among the top 5% in the nation for patient safety.

Shasta Regional Medical Center is committed to delivering patient-centered healthcare with compassion, dignity, and respect for every patient and their family. For more information, visit our website.

Shasta Regional Medical Center is an equal opportunity employer.

The organization prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws.

Harassment of applicants or employees based on any of these protected categories is also strictly prohibited.

Know Your Rights:

Privacy Notice for California Applicants:

Responsibilities:
The Patient Registration Specialist conducts interviews with patients or their representatives to gather demographic information. This role also involves securing insurance details, verifying eligibility, benefits, and obtaining necessary authorizations. Collaborating closely with all aspects of the Admitting department, including PBX operations and reception areas, is essential. Proficiency in computer operations for data input and retrieval is required.

Effective communication with the served population is necessary, utilizing age-specific techniques across all age groups from neonates to geriatrics.

Maintaining a strong understanding of medical terminology is crucial. Additional projects or assignments may be assigned with specific completion expectations.

Qualifications:
Education and Work Experience

Prior experience in a hospital setting as an admissions representative is preferred.

Familiarity with medical terminology is advantageous.

Strong written and verbal communication skills are essential.

Ability to manage multiple tasks and prioritize effectively to meet deadlines.

Analytical and problem-solving abilities are required.

Customer service experience is mandatory.

A High School Diploma or GED Equivalent is required (effective for all new hires).

Shasta Regional Medical Center offers competitive compensation, with the current salary range for this position being $19.10 to $26.43. Benefits may vary based on collective bargaining agreements and/or employment status.

The specific starting salary will be determined at the time of hiring, considering various factors such as skill set, years of relevant experience, education, credentials, and licensure.