Director of Infrastructure Development

4 weeks ago

Fountain Valley, California, United States Hyundai Autoever America Full time
Job Description

Hyundai Autoever America is seeking a highly skilled and experienced Director of Infrastructure Development to lead our Infrastructure Division. The successful candidate will be responsible for defining the division's strategy and leading the department heads in its execution.

The Director will align with and support Application Sub-Division Directors and our multiple Customer Business Units (CBU) to ensure that reliable, resilient, scalable, and secure infrastructure services are provided.

The Director will establish priorities and drive increasing process maturity to achieve and exceed service level target objectives. They will develop a three-year roadmap to address business growth, new service needs, and incorporation of industry good practices.

The Director will develop, communicate, and monitor technology standards and their adoption in coordination with the global enterprise and application teams. They will ensure that sufficient and timely planning supports maintaining existing and future services.

The Director will establish effective and efficient partnerships in delivering IT services to our customers. The breadth of responsibility includes the management of HAEA Data Centers, Private Cloud platforms, network, servers, storage, databases, etc., as well as the processes and people to deliver the IT services our customers expect.

The Director will actively collaborate with Directors and other key Executives to support the enterprise and achieve our collective objectives. They will ensure that planning, assessing, and recommending enhancements or additional equipment to increase the capacity, improve reliability, and availability of all systems is accurate, effective, and timely.

The Director will make decisions on personnel actions (hiring, terminations, promotions, etc.) and assign personnel to necessary projects, activities, or other priorities. They will manage the Sub-Division budget and explain and justify IT investments.

Key Responsibilities:

  • Organize the Sub-Division, leaders, and staff to establish and communicate IT Service capability and objectives and monitor and report status and progress.
  • Ensure that all infrastructure assets and processes are maintained, in compliance, secure, and actively monitored, including publishing KPI reports of the same.
  • Define Infrastructure Strategy, Architecture, and Plan and develop a three-year roadmap to address business growth, new service needs, and incorporation of industry good practices.
  • Support Application leaders in their responsibility to achieve application service level targets.
  • Lead innovation within the sub-division and influence the broader enterprise and propose organizational, process, and technology changes to enhance capability and service level, reduce cost, and provide sufficient resources.
  • Establish a pro-active team by stabilizing operations, consolidating technologies where appropriate, automating monitoring and execution of repetitive tasks, and clarifying priorities.
  • Advise staff, set priorities, and establish clear directives for operational and long-term strategic objectives.
  • Drive efficiency and discipline into daily operations to achieve service level targets and cost objectives.
  • Formulate, review, and forecast operating budgets for all customers.
  • Review and evaluate infrastructure leaders, set goals, and prepare performance reports.
  • Review contracts and master service agreements and develop and evaluate vendor proposals.
  • Interface with clients, provide status on problems and appropriate solutions, and review service levels.
  • Advise or consult on organizational, procedural, and workflow plans, methods, and procedures.

Requirements:

  • Bachelor's Degree or equivalent experience, Master's Degree preferred.
  • 15+ years' experience in senior IT management positions.
  • Experience managing large vendor relationships (EMC, Microsoft preferred). Strong contract negotiation skills required, and experience making decisions and recommendations on hardware purchases based upon judgments of necessity and cost striving to increase quality of services while decreasing cost of delivery.
  • A demonstrated ability to implement processes and standards and effectively communicate those across an IS organization.
  • Experience and understanding of all major technologies supported, including Unix (Solaris, AIX), AS400, RHEL, Cisco VoIP, SAP, Microsoft Server, SQL, and Exchange, Oracle databases, EMC, NetApp, Pure, Private and Public Cloud Architecture.
  • Experience developing IT Strategies, Roadmaps, and Budgets and executing the same.
  • Experience monitoring and improving performance of Managed Service Partners.
  • Cost management including cost allocation of resources/services in a shared service model.
  • Technical project management.
  • Experience mentoring and developing personnel to develop more skills, expand capacity, and take on broader responsibility.
  • Experience in automotive, finance, or similar industries is a plus.

Salary Range:
$191,000 - $250,000

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