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Assistant Parking Manager

1 month ago


Nashville, Tennessee, United States Propark Mobility Full time
About the Role

We are seeking a highly motivated and experienced Assistant Account Manager to join our team at Propark Mobility. As a key member of our operations team, you will be responsible for supervising and managing frontline associates, handling customer complaints, and providing exceptional customer service.

Key Responsibilities
  • Supervise and manage frontline associates, including supervisors, cashiers, valets, attendants, and maintenance personnel.
  • Handle customer complaints and day-to-day operational issues.
  • Act as liaison between customers, staff, and management.
  • Make meaningful recommendations for hiring employees, appraising employee productivity, and/or disciplining employees.
  • Assist in training cashiers, valets, and shuttle drivers to ensure meeting of job expectations.
  • Provide continuous customer service training for all Propark employees at assigned location.
  • Assist in shuttle fleet upkeep, preventative maintenance, and repairs.
  • Assist office manager with administrative duties.
  • Patrol and monitor safety and cleanliness of parking garage and facility.
  • Act as point of contact for damage claims and ensure each incident is dealt with completely.
  • Process cash receipts and compile bank deposits for bookkeeper revenue reports.
  • Ensure compliance of company and client policies and procedures.
What We Offer
  • Fantastic opportunities for career growth and professional development.
  • Competitive salary and benefits package.
  • Free parking while working at your assigned Propark location(s).
  • Generous time off allowances, including holidays, vacation, wellness, and an extra day off for your birthday.
  • A supportive and empowering work environment.
  • Opportunities for learning and growth through our internal training program, Propark Think.
About Propark Mobility

We are a leading provider of parking services, with over 750 locations throughout the U.S. We are committed to creating the perfect parking moment for every guest and are dedicated to providing exceptional customer service.

We are an equal opportunity employer and welcome applications from diverse candidates. If you need assistance or an accommodation during the application process, please let us know.