Telephonic Triage Nurse

1 week ago


Cuyahoga Falls, Ohio, United States UnitedHealth Group Full time

Careers at Unity Health Network, part of the Optum and UnitedHealth Group family of businesses, offer a unique opportunity for healthcare professionals to grow and develop their skills.

Unity Health Network is the largest independent physician network in Northeast Ohio, providing extensive primary care services and diverse specialty care offerings.

Our infrastructure enables us to remove non-medical business functions from our clinical staff, allowing them to concentrate on care delivery.

We are looking for dedicated healthcare professionals who want to be part of an organization that is driven by excellence.

As a Telephonic Triage Nurse, you will be part of a team that provides high-quality and timely patient-centered services.

In return, we will provide you with competitive opportunities that are driven to change the future of healthcare delivery and your career.

Together, we're making healthcare work better for everyone.

At Optum, you'll have the clinical resources, data, and support of a global organization behind you so you can help your patients live healthier lives.

Here, you'll work alongside talented peers in a collaborative environment that is guided by diversity and inclusion while driving towards the Quadruple Aim.

We believe you deserve an exceptional career, and will empower you to live your best life at work and at home.

Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country.

Because together, we have the power to make healthcare better for everyone.

This position is for a part-time remote Telephone Triage Nurse working for an after-hours answering service.

Working from the comfort of your own home, you will handle calls from primary care provider patients.

Our schedule is flexible, with part-time hours typically ranging from 20-24 hours per biweekly pay.

Responsibilities include taking inbound calls to assess patients' current health status, answering calls ranging from general medical questions and refills to patients with symptoms of COVID, flu, UTI, etc.

Provide patient education to assist with self-management, interact with providers, coordinate care for patients, educate patients on processes, document and track findings.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required qualifications include an active, unrestricted RN license in the State of Ohio, 3+ years of RN experience in a hospital setting, acute care, direct care experience, computer proficiency, critical thinking skills, and ability to effectively communicate with providers.

Designated quiet workspace and access to install secure high-speed internet via cable/DSL in home are also required.

OptumCare is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.



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