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Phone Triage Nurse

1 month ago


Menomonee Falls, Wisconsin, United States Froedtert Health Full time

Job Summary:

We are seeking a skilled Nurse Triage Coordinator to join our team at Froedtert Health. As a key member of our After Hours Answering Service, you will be responsible for triaging incoming calls from patients, caregivers, and healthcare providers.

Using our established triage protocols, you will assess patient needs and provide appropriate clinical options, including education on immediate care advice and preventative behavior. Your documentation of patient calls will be completed using our electronic medical record system, Epic.

Requirements:

  • Minimum of five years of clinical experience in acute or ambulatory care
  • Seven or more years of clinical experience in acute or ambulatory care preferred
  • Current state of Wisconsin Registered Nurse License or a Multi-state Nursing License from a participating state in the NLC

Perks & Benefits:

  • Paid time off
  • Growth opportunities, including Career Pathways and Career Tuition Assistance
  • Academic Partnership with the Medical College of Wisconsin
  • Referral bonuses
  • Retirement plan - 403b
  • Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
  • Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available

About Froedtert Health:

Froedtert Health is a regional health network that operates eastern Wisconsin's only academic medical center and adult Level I Trauma center. We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce.