Server Representative
5 days ago
At Clifton's Republic, we are seeking a skilled Server Representative to join our team. As a Server Representative, you will be responsible for delivering exceptional service and ensuring a positive dining experience for our guests.
Key Responsibilities:- Provide Exceptional Service: Ensure that every guest has a memorable dining experience by following our standard of service.
- Take and Relay Orders: Take orders accurately and relay them to the kitchen staff in a timely manner.
- Menu Knowledge: Demonstrate a thorough understanding of our menu, including specials and beverage offerings.
- Offer Recommendations: Offer recommendations and answer any questions regarding specific menu items.
- Order Accuracy: Input orders accurately into our POS system and ensure timely delivery of orders to the guest's table.
- Table Maintenance: Set and clear tables in accordance with our restaurant standards.
- Cleanliness and Appearance: Monitor the dining area for cleanliness and appearance.
- Collaboration: Collaborate with kitchen staff to ensure order accuracy and efficient delivery.
- Communication: Communicate effectively with fellow servers and support staff.
- Sales and Upselling: Promote specials and suggest upgrades to enhance the dining experience.
- Teamwork: Work cohesively with kitchen staff, management, and fellow staff members and assist during peak times as needed.
- Company Policies: Follow all company policies, procedures, and health and safety guidelines.
- Alcohol Service: Adhere to alcohol service regulations and age verification.
- Guest Concerns: Address guest concerns or issues promptly and professionally.
- Previous Experience: Previous experience as a server in a restaurant setting.
- POS Knowledge: Knowledge of POS systems.
- Food Safety: Knowledge of basic food safety and health regulations.
- Customer-Centric: Customer-centric approach.
- Flexibility: Ability to work flexible hours, including evenings, weekends, and holidays.
- Physical Demands: Ability to stand, walk, and carry trays for extended periods.
- Lifting: Ability to lift and carry items weighing up to 25 pounds.
- Work Environment: Ability to work in a high-demand and fast-paced work environment.
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