Customer Service Representative First Shift

4 weeks ago


Columbus, Ohio, United States Planet Fitness Full time
Job Summary

This is a full-time position that requires working one weekend day. Shifts are 4am-12pm, 6am-2pm, and/or 7am-3pm.

Key Responsibilities
  • Member Services: Greet members, prospective members, and guests by providing exceptional customer service, handle front desk activities, and assist callers with various questions.
  • Account Management: Facilitate updates to member accounts, respond to member questions and concerns in a timely and professional manner, and escalate issues to the Assistant Club Manager as needed.
  • Club Maintenance: Assist in maintaining the neatness and cleanliness of the club, monitor for safety and cleanliness, and thoroughly clean and sanitize restrooms, locker rooms, fitness equipment, and gym floors.
  • Reporting and Communication: Report any broken or missing amenities or equipment to the Club Manager and follow the Lost and Found Policy.
Requirements
  • Customer Service Background: Preferred
  • Basic Computer Proficiency: Required
  • Passion for Fitness and Health: Essential
  • Punctuality and Reliability: Must
  • Exceptional Customer Service Skills: Able to interact positively and professionally with members and coworkers
  • Strong Listening and Problem-Solving Skills: Diplomatic and empathetic
  • High School Diploma/GED Equivalent: Preferred
  • Age Requirement: 18 years or older
Physical Demands
  • Continual standing and walking during shift
  • Continual talking with members and answering incoming membership calls
  • Occasional lifting up to 50 lbs
  • Cleaning and sanitizing equipment and surfaces
  • Monitoring the club and assisting members

Compensation: $13.00 per hour

Equal Opportunity Employer: Planet Fitness is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.



  • Columbus, Ohio, United States Capital City Appliance Service, Inc. Full time

    At Capital City Appliance Service, Inc., we are seeking a skilled Customer Service Representative to join our team. As a key member of our support team, you will be responsible for handling service requests and customer complaints in a professional and courteous manner.As a Customer Service Representative, you will be the first point of contact for our...


  • Columbus, Ohio, United States Planet Fitness - Duo Fit, LLC Full time

    Job DescriptionThis role is a full-time position that requires working one weekend day. The shift is from 6am to 2pm.Key Responsibilities:Provide exceptional customer service to members, prospective members, and guests.Handle front desk activities, including answering phones, checking IDs, and processing new member sign-ups.Facilitate updates to member...


  • Columbus, Ohio, United States Acro Service Corporation Full time

    Job DescriptionAt Acro Service Corporation, we are seeking a skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving their inquiries and issues in a timely and professional manner.Key Responsibilities:Respond to customer...


  • Columbus, Ohio, United States Randstad Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Randstad. As a key member of our customer support team, you will be responsible for delivering exceptional service to our clients, providing expert solutions to their financial needs, and growing your career with personalized development plans.Key...


  • Columbus, Ohio, United States Randstad Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at Randstad. As a Customer Service Representative, you will be responsible for providing top-notch service and support to our clients, handling various customer inquiries about financial products, and offering expert...


  • Columbus, Ohio, United States Planet Fitness - Duo Fit, LLC Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative Second Shift at Planet Fitness - Duo Fit, LLC. As a key member of our front desk team, you will be responsible for providing exceptional service to our members and guests, ensuring a positive and welcoming experience in our...


  • Columbus, Ohio, United States Great Lakes Hyundai of Dublin Full time

    Customer Service RepresentativeWe are seeking a highly skilled and friendly Customer Service Representative to join our team at Great Lakes Hyundai of Dublin. As the first point of contact for customers and visitors, this individual will be responsible for providing exceptional customer service and support to our team.Key Responsibilities:Welcomes visitors...


  • Columbus, Ohio, United States Circle K Full time

    Key Responsibilities:• Provide exceptional customer service and resolve issues on shift.• Accurately operate cash registers and manage sales transactions.• Safely operate fuel consoles, lottery machines, and other equipment.• Maintain store facilities and equipment to ensure a clean, safe, and efficient work environment.About Circle K:Circle K is a...


  • Columbus, Ohio, United States Restore Hyper Wellness Full time

    Helping People, One Call at a TimeAs a Customer Service Representative for Restore Hyper Wellness, you will play a vital role in delivering a high-quality customer experience. Your primary responsibility will be to assist clients over the phone, returning important voicemails, and facilitating the booking, scheduling, rescheduling, and cancellation...


  • Columbus, Ohio, United States Symmetry Financial Group - Gary Uyemura Full time

    Unlock Your Potential with Symmetry Financial GroupAre you ready to take your career to the next level and build a successful business that generates system-driven income?As a Customer Service Representative with Symmetry Financial Group, you will have the opportunity to work with clients who are genuinely interested in our services, and enjoy uncapped...


  • Columbus, Ohio, United States Dayton Freight Full time

    Overview:Dayton Freight is seeking a skilled Customer Service Representative to join our team. As a key member of our Service Center, you will be responsible for providing exceptional customer service and support to our clients.Stable and growing organizationCompetitive weekly payQuick advancementCustomized training programProfessional, positive and...


  • Columbus, Ohio, United States Cogent Infotech Corporation Full time

    Job DescriptionAt Cogent, we are seeking a skilled Customer Service Representative II to join our team. The ideal candidate will possess excellent communication skills, a strong ability to multitask, and a passion for delivering exceptional customer experiences.Key Responsibilities:Resolve customer complaints and issues in a timely and professional...


  • Columbus, Ohio, United States Carmax Full time

    Customer Service RepresentativeAt Carmax, we're looking for a skilled Customer Service Representative to join our team. As a Customer Service Representative, you'll be responsible for:Meeting and greeting all service customers in a friendly mannerAssisting Service/Customer Operators with incoming service callsInterviewing and documenting customer...


  • Columbus, Ohio, United States Planet Fitness - Duo Fit, LLC Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front desk team, you will be responsible for providing exceptional service to our members and guests, ensuring a positive and welcoming experience at our club.Key ResponsibilitiesProvide exceptional...


  • Columbus, Ohio, United States American Signature Furniture Full time

    Customer Service Representative Job DescriptionAt American Signature Furniture, we strive to provide our customers with an exceptional shopping experience. As a Customer Service Representative, you will play a critical role in ensuring our customers receive the best possible service. Your primary responsibility will be to answer customer inquiries, resolve...


  • Columbus, Ohio, United States FASTSIGNS #51701 Full time

    Customer Service Representative Job DescriptionWe are seeking a highly skilled and motivated Customer Service Representative to join our team at FASTSIGNS #51701. As a Customer Service Representative, you will be the initial contact with current customers as well as prospective customers.Key Responsibilities:Work with customers via email, telephone, and...


  • Columbus, Ohio, United States Ohio Department of Developmental Disabilities Full time

    BWC Customer Service Representative Job DescriptionJob Summary:We are seeking a highly skilled and customer-focused BWC Customer Service Representative to join our team. As a BWC Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to inquiries, and resolving issues in a timely and...


  • Columbus, Ohio, United States T.J. Maxx Full time

    Customer Service RepresentativeAt T.J. Maxx, we're looking for a Customer Service Representative to join our team. As a Loss Prevention Customer Service Associate, you'll provide excellent service to internal and external customers, engage with customers to create a positive shopping environment, and observe proper checkout procedures to prevent theft. If...


  • Columbus, Ohio, United States Dawson Full time

    Job DescriptionAt Dawson, we're seeking a skilled Customer Service Representative to join our team. As a key point of communication for inbound service calls, you'll provide timely and accurate guidance and service to members, providers, brokers, and HR admins. Your role will involve providing stellar service, researching and responding to customer...


  • Columbus, Ohio, United States Wing Assistant Full time

    Customer Service Representative Job DescriptionWe are looking for a skilled Customer Service Representative to join our team at Wing Assistant. As a Customer Service Representative, you will be responsible for managing inbound and outbound calls, resolving customer concerns effectively and efficiently, and building sustainable relationships and trust with...