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Quality Assurance and Training Specialist

2 months ago


Marlborough, Massachusetts, United States Digital FCU Full time
Key Responsibilities

This critical role will split its responsibilities between Quality Assurance efforts and Training to ensure the effectiveness and accuracy of our BSA & fraud detection and prevention measures.

Quality Assurance Responsibilities
  • Conduct thorough Quality Assurance to ensure the accuracy and effectiveness of our BSA & fraud detection and prevention measures.
Training Responsibilities
  • Develop and deliver comprehensive training programs to ensure the effectiveness and accuracy of our BSA & fraud detection and prevention measures.
Requirements

To be successful in this role, you will need to have a strong understanding of Quality Assurance and Training principles and practices, as well as excellent communication and interpersonal skills.