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Retail Banking Associate

2 months ago

Charlotte, North Carolina, United States Fifth Third Full time
About the Role

We are seeking a highly motivated and customer-focused Retail Personal Banker Associate I to join our team at Fifth Third Bank. As a key member of our Financial Center, you will play a critical role in delivering exceptional customer experiences and driving business growth.

Key Responsibilities
  • Utilize the consultative sales process to build strong relationships with customers and identify their financial needs.
  • Maintain a thorough knowledge of Retail consumer and small business products and services, and recommend solutions that meet customer needs.
  • Proactively reach out to customers to schedule financial reviews and cross-sell opportunities.
  • Collaborate with Business Partners to provide holistic financial solutions and enhance customer satisfaction.
  • Meet or exceed customer experience and individual/team production goals, driving revenue growth and enhancing year-over-year performance.
Requirements
  • College degree or equivalent work experience, with a strong understanding of financial concepts and principles.
  • Experience in the financial industry, with a proven track record of sales and customer service.
  • Ability to develop a working knowledge of Retail policies and procedures, and make sound decisions in a fast-paced environment.
  • Strong communication and interpersonal skills, with a focus on building trust and rapport with customers.
About Fifth Third Bank

Fifth Third Bank is committed to creating an inclusive and diverse work environment, where all employees feel valued and empowered to succeed. We are proud to be an equal opportunity employer, and we welcome applications from talented individuals from all backgrounds.