Service Operations Manager

3 weeks ago


Montgomery, Alabama, United States W.W. Williams Company Full time
Job Summary

At W.W. Williams, we are seeking a highly skilled Service Operations Manager to join our team. This role is responsible for organizing workflow to meet and exceed customer expectations. The ideal candidate will have a minimum of 2 years of experience in a heavy truck/fleet dealership or shop environment. Strong technical knowledge and effective communication skills are essential for success in this position.

Key Responsibilities
  • Deliver exceptional service by focusing on quality and customer service standards.
  • Assign parts and labor costs correctly for customers involving warranty processes.
  • Maintain staff by training employees, maintaining a safe, secure, and engaged work environment, and developing personal growth opportunities.

We offer competitive wages and benefits, including 8 Paid Holidays & 1 Paid Wellness Day, Paid Time Off, Employee Referral Bonus Program, Medical, Dental & Vision Insurance, 401k with a Company Match, Company Paid Training, Growth & Leadership Opportunities.



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