Senior Field Service Engineer for Digital Print Systems
1 week ago
Job Overview
We are seeking a highly skilled Senior Field Service Engineer to join our team in Philadelphia. As a key member of our service team, you will be responsible for installing and servicing our digital print systems across North America, including the US, Canada, and Mexico.
About Atlantic Zeiser
Atlantic Zeiser is a leading global provider of innovative systems for the consumer goods packaging industry and the card market. Our portfolio includes technologies for digital coding and marking, customization and artwork printing of packaging (CGP), and protection of high-quality cosmetics and other luxury products.
The Role
This is a remote position that requires regular travel across North America. You will be engaged in the installation and service of personalization systems and inline digital print systems. Your main responsibilities include:
- Troubleshooting and commissioning mechanical machinery and electrical and software control systems.
- Performing preventive and corrective maintenance on equipment.
- Performing field installations and providing training at client facilities.
- Troubleshooting equipment through phone support to clients.
- Creating and organizing documentation and reports for clients and office personnel.
- Traveling to customer sites, often with little notice.
- Interacting with customers to explain issues and offer solutions.
Requirements
To succeed in this role, you should have:
- A high level of experience in trouble shooting complex machinery.
- Strong electrical and software skills (Software download, PLC configuration) and moderate mechanical skills.
- Knowledge of IT networks (Ethernet, Router, Gateway, TCP/IP)
- Analytical problem-solving skills.
- Working knowledge of Microsoft Windows platform, Office Suite (Excel, Word, Outlook), and file management.
- Ability to perform preventative or corrective maintenance on robotics systems complex machinery and components.
- A background in Form/Fill/Seal Thermoforming, Strip Packaging or Printing card personalization or printing systems is preferred.
What We Offer
We offer a competitive salary range of $80,000 - $120,000 per year, depending on experience, as well as a comprehensive benefits package, including multiple health insurance plan options, company-paid life insurance, 401k with up to 6% company match, paid parental leave, and more.
Location
Philadelphia, PA
Estimated Salary
$95,000 - $110,000 per year
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